11/3/2023 0 Comments Mineral tack mounting puttyYes, of course! We ship all over the world. Customized items may be eligible for exchange for the same item, at our discretion. Unfortunately, due to the cost and nature of customized items, products that have been customized can not be returned for a refund unless we made an error in producing your order, such as filling your engraving with a color different to the one you ordered or a typographic error on our part. For exchanges, we will pay for shipping the replacement item to you. If you have any problems with your order, please use the return/exchange form on the contact us page or email us at full refund policy can be found here, but the summarized version is as follows:įor non-customized products, we accept new, unused items in their original packaging for a full return or exchange within 30 days of your order. You will be responsible for paying for your own shipping costs for returning your item.
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